Network or Quality test keeps failing

If the testing phase keeps failing you can try the following steps.

When network test fails:

1. Click “Test again”-button.
2. Restart the browser.
3. Restart the device.
   
4. If you are using wireless network try to get better signal. If you are using Wi-Fi network please move closer to the device. If you are using cellular phone network please try to go near windows.
5. Try with another device. Please close the browser window in the previous device.

When quality test fails:

1. Confirm that your device has camera and microphone.
2. Confirm that you have give permission for RecRight to access the camera and microphone.
3. Please speak during the testing so the test can measure the audio quality.
4. Make sure you can see the video stream and you are in well-lit space.
5. Try with another device. Please close the browser window in the previous device.