If the time counter is counting backwards in the video recorder in your timed interview, or you don't see the time counter while recording, you can try the following steps:

  1. Refresh the page.

  2. Restart the browser.

  3. Restart the device.

  4. Try with a different browser. Please make sure the other browser's window is closed.

  5. Try with a different device. Please make sure the browser window in the other device is closed.

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