Recright Help Center
Go to Recright
English
Suomi
Svenska
All Collections
Technical troubleshooting
Technical troubleshooting
Here you can find answers for most frequent technical issues
M
28 articles in this collection
Written by
Milla
Issues with camera
Camera not found
M
Written by
Milla
Updated over a week ago
How to allow the site to use the camera: Chrome and Firefox users
M
Written by
Milla
Updated over a week ago
Another application has reserved the camera
M
Written by
Milla
Updated over a week ago
I still cannot get it to work
M
Written by
Milla
Updated over a week ago
Issues with audio
Microphone is not working, or I can't hear myself or the interviewer
M
Written by
Milla
Updated over a week ago
iPad/iPhone sound problems
M
Written by
Milla
Updated over a week ago
Mac settings
M
Written by
Milla
Updated over a week ago
I still cannot get it to work
M
Written by
Milla
Updated over a week ago
Error messages
Supported operating systems and browsers
M
Written by
Milla
Updated over a week ago
Error message: Possible hardware issue
M
Written by
Milla
Updated over a week ago
Video is not loading into interview
M
Written by
Milla
Updated over a week ago
The video interview you were invited to has already ended
M
Written by
Milla
Updated over a week ago
Unable to upload the video due to low memory
M
Written by
Milla
Updated over a week ago
Video stays in converting mode
M
Written by
Milla
Updated over a week ago
No network connection to video server
M
Written by
Milla
Updated over a week ago
Use Recright only on one tab
M
Written by
Milla
Updated over a week ago
Timed video interview
Network or Quality test keeps failing
M
Written by
Milla
Updated over a week ago
Counter is counting backwards or there's no time counter in the video
M
Written by
Milla
Updated over a week ago
The website or the video stops after timer ends.
M
Written by
Milla
Updated over a week ago
Using Firefox on an Android device
M
Written by
Milla
Updated over a week ago
Mobile Devices
Mobile support
M
Written by
Milla
Updated over a week ago
How to use Google Drive
M
Written by
Milla
Updated over a week ago
Network
M
Written by
Milla
Updated over a week ago
Video stays in processing state
M
Written by
Milla
Updated over a week ago
Recording doesn't work with iPad/iPhone
M
Written by
Milla
Updated over a week ago
Recright Live
M
Written by
Milla
Updated over a week ago
I still cannot get it to work with mobile
M
Written by
Milla
Updated over a week ago
Log4Shell vulnerability: Recright usage unaffected
M
Written by
Milla
Updated over a week ago