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Error message: Possible hardware issue
Error message: Possible hardware issue
Written by Milla
Updated over a week ago

If you receive 'Can't read camera or microphone stream. Possible hardware issue'- error, make sure that you have allowed for the browser to use the microphone and the camera.

After checking the camera and the microphone settings, we recommend to restart your browser.
Make sure that no other applications are using the microphone or camera and close all apps like this (e.g. Teams, Zoom).

When recording your answers, we recommend to use Google Chrome.

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